Partner Program Details
Choose the partnership tier that aligns with your business goals and unlock comprehensive benefits, training, and support to accelerate your success.
Partnership Tiers
Our tiered partnership program provides structured benefits and requirements that scale with your business commitment and capabilities. All partnerships are renewable every 12 months with no upfront fees required.
Silver Partner
Perfect for new partners getting started with our solutions
Program Benefits:
- Basic product training and certification
- Standard partner portal access
- Email support during business hours
- Marketing materials and co-branding
- 10% partner discount on solutions
- Quarterly partner webinars
- Basic lead sharing program
Requirements:
- Minimum 2 certified professionals
- Complete basic training program
- Achieve 1 customer implementation
- Maintain customer satisfaction rating above 85%
Gold Partner
For established partners seeking deeper collaboration and enhanced benefits
Program Benefits:
- Advanced product training and specialization tracks
- Premium partner portal with advanced tools
- Priority phone and email support
- Co-marketing opportunities and MDF
- 15% partner discount on solutions
- Monthly partner calls and quarterly business reviews
- Enhanced lead sharing and referral programs
- Early access to new products and features
- Joint customer events and webinars
Requirements:
- Minimum 5 certified professionals
- Complete advanced training programs
- Achieve 5+ customer implementations
- Maintain customer satisfaction rating above 90%
- Partnership performance evaluation after 12 months
Platinum Partner
Elite partnership for strategic partners with highest commitment and capabilities
Program Benefits:
- Executive-level training and strategic planning
- Dedicated partner success manager
- 24/7 priority support with escalation
- Joint go-to-market planning and execution
- 20% partner discount plus volume incentives
- Weekly check-ins and strategic reviews
- Exclusive market opportunities and territories
- Product roadmap input and beta access
- Joint marketing campaigns and events
- Custom integration and solution development
- Executive sponsor program
Requirements:
- Minimum 10 certified professionals including technical architects
- Complete all training tracks and specializations
- Achieve 15+ customer implementations
- Maintain customer satisfaction rating above 95%
- Strategic partnership commitment with 12-month reviews
- Dedicated business development resources
Industry Specializations
Enhance your expertise with industry-specific certifications that demonstrate specialized knowledge and capabilities to your clients.
Government & Municipal Solutions
Specialized certification for public sector implementations
Includes:
- Government procurement expertise
- Public sector compliance training
- Municipal solution templates
- Regulatory update notifications
Healthcare Solutions
Healthcare-specific implementation and compliance expertise
Includes:
- Healthcare compliance training
- Patient data security protocols
- Clinical workflow optimization
- Integration with medical systems
Education Technology
Educational institution implementation specialization
Includes:
- Student information system expertise
- Learning management integration
- Academic compliance requirements
- Educational workflow templates
Manufacturing & Industry
Industrial and manufacturing solution specialization
Includes:
- Production planning expertise
- Quality management systems
- Supply chain optimization
- Equipment integration protocols
Partner Support Levels
Comprehensive support services aligned with your partnership tier to ensure your success at every stage of your journey.
Standard Support
Email support during business hours with 48-hour response time
Includes:
- Email ticket system
- Knowledge base access
- Community forums
- Documentation library
Priority Support
Phone and email support with 24-hour response time and escalation
Includes:
- Direct phone support
- Priority ticket routing
- Technical escalation
- Partner success manager
Premium Support
24/7 support with dedicated contact and immediate escalation
Includes:
- 24/7 hotline access
- Dedicated support team
- Emergency escalation
- Executive sponsor access
12-Month Renewable Partnership Model
Our innovative partnership approach eliminates upfront fees and focuses on mutual success through performance-based renewable partnerships.
No Upfront Costs
Start your partnership immediately without any initial investment or program fees. Focus on building your business from day one.
Performance-Based
Partnership renewal is based on mutual success metrics, customer satisfaction, and achievement of agreed-upon goals over 12 months.
Continuous Growth
Regular quarterly reviews ensure continuous improvement and provide opportunities for tier advancement based on performance.
How Renewable Partnerships Work
Partnership Lifecycle
Renewal Benefits
- Priority access to new products and features
- Enhanced support and dedicated account management
- Opportunity for tier advancement based on performance
- Increased partner discounts and incentives
- Access to exclusive partner events and training
Program Requirements
Certification Requirements
- Complete product training modules and pass certification exams
- Maintain annual continuing education requirements
- Demonstrate practical implementation experience
Partnership Renewal Criteria
- Maintain customer satisfaction ratings above tier requirements
- Meet 12-month performance metrics and partnership goals
- Active participation in partner community and development programs
- Quarterly performance reviews with partnership success manager