Technical documentation
Setup, configuration, administration and integration guides for every product in the range. Written for the person doing the work, not for a brochure.
Getting started
Every product ships with the same three documents: what it does, how to set it up, and how to keep it running. Start there, then go to the product pages below for the parts specific to what you run.
First-run setup
Creating an account, setting up your organisation, and the handful of settings worth getting right before anyone else signs in.
Request the guideUsers and permissions
Roles, what each one can reach, and how to add people without giving away more than they need.
Request the guideImporting your data
The templates we accept, what each column means, and how to check the import landed before you rely on it.
Get the templatesDocumentation by product
Indigent Management
Applications, verification, the register and the municipal reporting.
About the productCemetery Management
Plots, burial records, the citizen portal and compliance reporting.
About the productIntegration
Every product has a documented API. If you already run something that has to keep working, this is where to start.
Administration
Backups and retention
What is backed up, how often, and how long we keep it.
Access and audit
Who did what and when, and how to get that out of the system when you are asked for it.
Updates
How releases reach your tenant, and what changes without you asking.