Training for what you sell
Learn the products, practise on a sandbox of your own, and get certified on the systems you put in front of customers. Training is included in every partner agreement.
About partner training
Our aim is simple: a partner should be able to demonstrate, install and support our software without us in the room. Training is run by the people who built the products, so a question about why something works the way it does gets an answer rather than a support ticket.
Learn
Live sessions on the products you sell, run online and recorded so a new hire can catch up without waiting for the next intake.
Request a sessionPractise
A sandbox tenant of your own with seeded data, so you can demonstrate the real thing and break it safely before a customer ever sees it.
Request a tenantCertify
Role-based certification per product, for the people who sell it and separately for the people who implement it.
See certificationCertification
Certification is per product and per role. It is what puts a partner in the public directory, and what tells a customer the company in front of them has done the work.
Sales certification
Positioning, pricing and the questions a buyer will ask. Enough product depth to run a demonstration without help.
Implementation certification
Configuration, data migration and go-live. Assessed on a real rollout in your own sandbox rather than a quiz.
Support certification
Diagnosing and resolving the issues that actually come in, and knowing which ones belong with us.
Courses
Partner orientation
How the engagement models work, what we expect, what you earn, and who to call. Run for every new partner before anything else.
Product fundamentals
One session per product: what it does, who buys it, and how to demonstrate it well.
Implementation workshop
A full rollout done end to end in your sandbox, with us watching rather than driving.
Integration and APIs
For partners connecting our systems to something a customer already runs.
Training events
Sessions are scheduled around partner intakes rather than on a fixed calendar, so nobody waits three months for the next one. Tell us who needs training and what on, and we will put a date to it.
Ask for a dateProduct training
Indigent Management
Applications, verification, the register and municipal reporting.
About the productCemetery Management
Plots, burial records, the citizen portal and compliance reporting.
About the product