Community forums
Public forums are not open yet. Until they are, here is where a question actually gets answered, usually faster than a forum would manage.
Where to take a question
We would rather tell you the forum is not built than show you an empty one dressed up with numbers. Every route below reaches a person, and most questions come back the same day.
Something is broken
The support desk, which tracks the ticket so it does not get lost in an inbox.
Open a ticketHow do I do this?
The knowledge base first, then the desk if the answer is not there.
Search the knowledge baseI am building against the API
The developer community, where an engineer rather than a queue answers.
Developer communityWant the forums sooner?
They get built when enough customers say they would use them. If that is you, say so and it moves up the list.