Hello World Systems - Business Productivity Solutions
Hello World Systems - Business Productivity Solutions including Cemetery Management, Weekly Workforce Scheduling, Help Desk Systems, Indigent Services, and Tender Cloud Procurement
Support/Account Support

Account Support & Management

Get expert assistance managing your Hello World Systems account, subscriptions, users, and security settings. Our dedicated account specialists are here to help.

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4 hrs
Average Resolution Time
96%
Account Satisfaction
12
Account Specialists
99.9%
Uptime Guarantee

Account Support Services

Our comprehensive account support covers everything from user management to security configuration and subscription optimization.

Account Management

Get help managing your Hello World Systems account, user permissions, and organizational settings.

User account creation and management
Permission and role assignments
Organization settings configuration
Account security and authentication

Subscription Management

Manage your product subscriptions, licenses, and upgrade or downgrade your service plans.

Subscription plan changes
License management and allocation
Product module activation
Service tier upgrades/downgrades

Security & Compliance

Ensure your account meets security requirements and compliance standards for your industry.

Security policy configuration
Compliance reporting and audits
Multi-factor authentication setup
Data privacy and GDPR compliance

Integration Support

Get assistance with connecting Hello World Systems to your existing tools and workflows.

API integration assistance
Third-party tool connections
Data import/export support
Custom integration planning

Specialized Support Teams

Our account support is handled by specialized teams with expertise in different areas of account management and technical configuration.

Account Specialist

Speak with a dedicated account specialist

Available: Mon-Fri 8AM-6PM CAT
Response: Within 2 hours
Best For: Account changes, subscription management

Technical Support

Get technical help with account setup

Available: Mon-Fri 8AM-8PM CAT
Response: Within 1 hour
Best For: Integration issues, technical configuration

Security Team

Security and compliance assistance

Available: Mon-Fri 9AM-5PM CAT
Response: Within 4 hours
Best For: Security policies, compliance requirements

Common Account Tasks

Here are some common account management tasks our support team can help you with. Contact us for assistance with any of these or other account-related needs.

User Management

  • Add or remove users from your account
  • Assign roles and permissions
  • Reset user passwords
  • Configure user access levels

Subscription Changes

  • Upgrade or downgrade your plan
  • Add or remove product modules
  • Adjust user license counts
  • Configure billing preferences

Security Settings

  • Enable two-factor authentication
  • Configure password policies
  • Set up IP restrictions
  • Review security logs

Account Configuration

  • Organization profile setup
  • Custom branding configuration
  • Data retention policies
  • Notification preferences

Quick Access Links

Direct links to commonly used account management pages and resources.

Account Dashboard

Access your account overview and settings

User Management

Manage users and permissions

Billing & Subscriptions

View and manage your subscriptions

Security Settings

Configure account security

API Documentation

Integration guides and API docs

Mobile Apps

Download our mobile applications

Need Help with Your Account?

Our account specialists are ready to help you optimize your Hello World Systems experience. Get the support you need to succeed.

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